The Dispensing Clerk ensures accurate and timely medication delivery, supporting Empower’s mission to improve lives through innovative, affordable healthcare. This role focuses on inventory precision, quality control, and strict compliance with the Health Insurance Portability and Accountability Act (HIPAA).

• Retrieves items from storage areas or shelves following established procedures and inventory management systems.
• Accurately counts, measures, or weighs items to ensure correct quantities are prepared for dispensing.
•  Reviews inventory levels regularly to identify and report medical supplies that require replenishment.
• Performs visual inspections to detect damaged or defective items and notifies appropriate personnel for removal or replacement.
• Maintains confidentiality and ensures compliance with the HIPAA by safeguarding protected health information.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Demonstrates excellent communication, time management, and organizational skills, with a proactive, detail-oriented mindset and the ability to adapt to a fast-paced, changing environment while fostering collaboration and a positive team dynamic.
• Possesses strong technical skills to manage multiple tasks efficiently, maintain accuracy under varied workloads, and work independently to meet patient and company needs effectively.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Customer service experience preferred.
• High School Diploma or GED required.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/