The Product Owner - Pharmacy Management Systems plays a key role within the Information Technology (IT) organization by leading the development and execution of high-impact initiatives on the product roadmap. This role serves as the bridge between technical teams and business stakeholders, ensuring solutions align with organizational goals and customer needs. By fostering cross-functional collaboration and leveraging data-driven strategies, the Product Owner helps Empower Pharmacy deliver scalable, user-centered, and innovative healthcare technology solutions.

• Owns and manages the product backlog by translating business objectives, user feedback, and stakeholder input into clearly prioritized features and actionable technical requirements.
• Collaborates cross-functionally with engineering, design, operations, and other departments to define user stories, establish measurable acceptance criteria, and align on the scope of the minimal viable product (MVP).
• Serves as the voice of the customer throughout development sprints, championing the product vision and ensuring the consistent delivery of high-impact, user-centric solutions.
• Leads key Agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups, while maintaining a strong focus on product key performance indicators (KPIs), execution velocity, and team alignment.
• Applies insights from artificial intelligence driven analytics, user behavior, and market trends to inform product strategy, guide prioritization, and drive continuous product optimization.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Strong communication, collaboration, and decision-making skills, with the ability to align cross-functional teams, balance competing priorities, and drive user-focused product outcomes.
• Strong understanding of Agile methodologies with experience defining MVP scope, collaborating with engineering teams, and using data analysis, A/B testing, and KPIs to drive product success.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 3 years of experience as a Product Owner, Product Manager, or in a related role, preferably in healthcare, eCommerce, or Software as a Service.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field required; Master’s degree such as a Master of Business Administration or equivalent is preferred.
• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or similar Agile product certification required; familiarity with JIRA, Confluence, Structured Query Language (SQL), Figma, and other product management tools preferred.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/