The Business Development Executive at Empower Pharmacy plays a critical role in strengthening relationships with current healthcare provider clients, driving account expansion, and maximizing revenue potential. This position is dedicated to enhancing customer engagement, increasing product adoption, and ensuring long-term client success through consultative sales and tailored solutions. By proactively managing accounts and identifying opportunities for growth, you will help expand access to high-quality, affordable medication and support people in living healthier, happier lives.

• Develops and executes personalized growth strategies for existing accounts by conducting in-depth analysis of prescribing trends, identifying opportunities for expansion, and implementing customized engagement initiatives that drive increased client value.
• Engages and strengthens relationships proactively with healthcare providers by delivering strategic recommendations, facilitating ongoing product education, and positioning Empower Pharmacy as a trusted partner in optimizing patient care and practice efficiency.
• Drives long-term retention and expansion by anticipating client needs, identifying gaps in service adoption, and leveraging consultative selling techniques to introduce additional products and solutions that align with provider goals and regulatory requirements.
• Manages and maximizes territory revenue by proactively analyzing prescribing patterns, market trends, and customer adoption rates to identify high-impact growth opportunities, implement strategic engagement initiatives, and drive sustained account expansion while ensuring alignment with provider needs and industry regulations.
• Analyzes and optimizes account performance by leveraging data-driven insights, competitive intelligence, and customer feedback, continuously refining engagement strategies to improve service delivery, enhance client satisfaction, and drive sustained revenue growth.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Proficiency in Customer Relationship Management platforms, artificial intelligence-powered sales tools, and Microsoft Office Suite with a data-driven approach to account growth, performance optimization, and consultative selling to retain and expand accounts through relationship management and strategic problem-solving.
• Highly adaptable, self-motivated, and results-oriented, with excellent communication, negotiation, and decision-making skills to drive revenue expansion and long-term customer satisfaction.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 3 years of experience in account management, customer success, or sales, preferably within the healthcare, pharmaceutical, or telehealth industry.
• Bachelor’s degree in business, marketing, communications, or a related field preferred.

• Preferred certifications, such as Certified Sales Professional (CSP), Pharmaceutical Sales Training Certification (CNPR), and Certified Business Development Professional (CBDP), demonstrate industry expertise and advanced sales skills, while a valid driver’s license is required for field travel.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/