The Manager, Field Sales drives revenue growth and market expansion by leading high-performing field teams, owning regional performance, and executing data-driven strategies that increase access to Empower’s medications and strengthen customer partnerships. This role has full accountability for territory outcomes, pipeline health, and team capability development. Leveraging AI as a force multiplier, the manager accelerates decision-making, optimizes targeting, enhances forecasting accuracy, and scales sales effectiveness. Operating within a hyper-growth, highly regulated 503A/503B environment, this leader ensures compliant, disciplined execution while adapting to evolving market dynamics. Success requires combining strategic thinking, rigorous execution, and rapid learning agility—to consistently exceed targets, elevate team performance, and translate complex insights into measurable commercial impact aligned with Empower’s mission and growth objectives.

Sales Leadership

• Team Development: Builds, coaches, and leads a high-performing field sales team through structured training, real-time feedback, and AI-enabled performance insights that elevate selling capabilities, reinforce accountability, and accelerate quota attainment while aligning individual behaviors to regional and enterprise commercial objectives.

• Performance Management: Establishes clear KPIs, monitors sales metrics through AI-driven dashboards, and conducts disciplined performance reviews to identify gaps, optimize execution, and ensure consistent achievement of revenue targets across territories.

• Coaching Excellence: Delivers targeted, data-informed coaching using pipeline analytics and customer insights to improve conversion rates, deepen customer engagement, and drive continuous improvement in sales effectiveness and team productivity.

Growth Strategy

• Territory Planning: Develops and executes data-driven territory strategies leveraging AI-powered segmentation and opportunity scoring to prioritize high-value accounts, expand compounded prescription volume, and maximize market penetration.

• Pipeline Optimization: Utilizes predictive analytics and CRM intelligence to manage pipeline health, improve forecast accuracy, and accelerate deal velocity while ensuring disciplined execution against strategic growth priorities.

• Market Expansion: Identifies and captures new business opportunities through competitive analysis, trend monitoring, and AI-supported insights to position Empower’s solutions effectively and expand regional market share.

Operational Execution

• Sales Operations: Ensures disciplined use of CRM platforms, reporting tools, and AI systems to maintain accurate data, streamline workflows, and enhance decision-making speed, quality, and scalability across the sales organization.

• Forecast Accuracy: Leads rigorous forecasting processes using advanced analytics and scenario modeling to provide reliable revenue projections and inform strategic planning and resource allocation.

• Expense Management: Manages budgets and field expenses with operational discipline, leveraging data insights to optimize territory coverage, reduce inefficiencies, and maximize return on commercial investments.

Cross Functional Alignment

• Collaborative Execution: Partners with inside sales, customer service, and leadership teams to align strategies, synchronize pipelines, and deliver a seamless, high-quality customer experience across all touchpoints.

• Issue Resolution: Proactively identifies and resolves customer and operational challenges using cross-functional coordination and data insights to protect relationships and sustain revenue growth.

• Brand Representation: Represents Empower at industry events, leveraging market intelligence and AI insights to strengthen brand presence, build strategic relationships, and support long-term commercial success.

• Strong proficiency in CRM platforms such as Salesforce, with ability to leverage AI-driven analytics, forecasting tools, and dashboards to optimize sales performance and decision-making.

• Advanced understanding of sales strategy, territory planning, and pipeline management, with capability to translate data insights into actionable growth initiatives.

• Exceptional leadership, coaching, and communication skills, with demonstrated ability to influence teams, stakeholders, and customers in dynamic, high-growth environments.

• Knowledge of regulated business environments with ability to balance compliance, operational rigor, and commercial agility while driving scalable performance.

Key Competencies

• Customer Focus: Builds trust through customer-centric solutions 

• Strategic AI: Guides responsible AI adoption and adaptation 

• Optimizes Work Processes: Drives efficiency with continuous improvement 

• Collaborates: Partners effectively to achieve shared goals 

• Resourcefulness: Secures and deploys resources efficiently 

• Manages Complexity: Simplifies and solves complex challenges 

• Ensures Accountability: Delivers on commitments with integrity 

• Situational Adaptability: Adjusts approach to shifting conditions 

• Communicates Effectively: Tailors messages to diverse audiences 

Values

• People: Empowering people defines who we are 

• Quality: Excellence in every product, every time 

• Service: Serving others is our highest purpose 

• Innovation: Advancing care through technology and discovery 

• Minimum 3+ years of sales leadership experience, ideally within healthcare, pharmaceuticals, or related industries where relationship driven selling is essential.

• Bachelor's degree from an accredited college or university in business administration, healthcare administration, or related field preferred.

• Proven track record of leading successful sales teams, exceeding revenue targets, coaching representatives, and building long‑term customer relationships.

• Strong business acumen with knowledge of pharmaceutical products, clinical workflows, and healthcare regulations.

• Proficiency with Salesforce (Sales Cloud, Marketing Cloud, Health Cloud) and an ability to manage pipelines, forecasts, and sales analytics.

• Highly adaptable, strategic, and collaborative, with exceptional communication and interpersonal skills.

• Ability to travel frequently to support field teams, customer meetings, and market development activities.
• Must possess a valid driver’s license and adequate transportation.

Employee Benefits, Health and Wellness:

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. 

Learn more: https://careers.empowerpharmacy.com/benefits/ 

Physical Requirements

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.